Sales Representative (Personal and Household Goods)

Overview

Represents their company in selling consumer goods, such as toys, sporting goods, books, stationery, hardware, floor coverings, furniture, textiles, clothing, footwear, toiletries and groceries, to wholesale and retail establishments.

Skills

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Certificate II or III (ANZSCO Skill Level 4)

Tasks

  • promoting and selling their company's goods and services such as building and plumbing supplies, business services, motor vehicle parts and accessories, and personal and household goods
  • acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
  • using directories and other sources to compile lists of prospective business clients
  • visiting clients and retail outlets to establish selling opportunities
  • quoting prices and credit terms, recording orders and arranging deliveries
  • following up clients and ensuring satisfaction with goods and services and resolving any problems
  • monitoring clients' changing needs and competitor activity and reporting on these developments to sales and marketing management
  • preparing sales reports
  • maintaining and submitting records of business expenses incurred

Related Occupations

Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.

Training Pathways

One course found.