Sales Assistant (General)

Overview

Sells goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in a retail or wholesale establishment.

Skills

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

Tasks

  • determining customer requirements and advising on product range, price, delivery, warranties and product use and care
  • demonstrating and explaining to customers the establishment's goods and services
  • selling food, beverages, clothing, footwear and other personal and household goods and services
  • accepting payment for goods and services by a variety of payment methods and preparing sales invoices
  • assisting with the ongoing management of stock such as product inventories and participating in stocktakes
  • stacking and displaying goods for sale, and wrapping and packing goods sold

Alternative Titles

  • Retail Sales Assistant

Specialisations

  • Clothing Sales Assistant
  • Cosmetic Sales Assistant
  • Fast Food Sales Assistant
  • Hardware Sales Assistant

Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.

Training Pathways

10 courses found.

Course name Providers
SIR30216: Certificate III in Retail
View on:
Training.gov.au
Funded under:
User Choice Program (Subsidy) , Certificate 3 Guarantee Program (Subsidy)
Offered as:
Traineeship
View Providers
SIR20216: Certificate II in Retail Services
View on:
Training.gov.au
Funded under:
User Choice Program (Subsidy) , Certificate 3 Guarantee Program (Subsidy)
Offered as:
Traineeship
View Providers
SIR10116: Certificate I in Retail Services
View on:
Training.gov.au
Funded under:
User Choice Program (Subsidy) , Certificate 3 Guarantee Program (Subsidy)
Offered as:
Traineeship
View Providers
SHB20116: Certificate II in Retail Cosmetics
View on:
Training.gov.au
Funded under:
User Choice Program (Subsidy) , Certificate 3 Guarantee Program (Subsidy)
Offered as:
Traineeship
View Providers
SFI30611: Certificate III in Seafood Industry (Sales and Distribution)
View on:
Training.gov.au
Offered as:
Traineeship
Superseded by:
SFI30319 : Certificate III in Seafood Post Harvest Operations
View Providers
SFI20611: Certificate II in Seafood Industry (Sales and Distribution)
View on:
Training.gov.au
Offered as:
Traineeship
Superseded by:
SFI20319 : Certificate II in Seafood Post Harvest Operations
View Providers
MSF31018: Certificate III in Interior Decoration Retail Services
View on:
Training.gov.au
View Providers
FWP20616: Certificate II in Timber Merchandising
View on:
Training.gov.au
Funded under:
Certificate 3 Guarantee Program (Subsidy)
Offered as:
Traineeship
View Providers
FBP20317: Certificate II in Food Processing (Sales)
View on:
Training.gov.au
View Providers
CUA20215: Certificate II in Creative Industries
View on:
Training.gov.au
View Providers