Flight Attendant

Overview

Provides services for the safety and comfort of aircraft passengers.

Skills

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

Tasks

  • managing safety and emergency procedures and making public announcements
  • coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
  • conducting safety checks and demonstrations of safety equipment and procedures
  • assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
  • checking passengers' tickets and directing them to seats and cabins
  • tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
  • operating galleys, preparing and heating food for passengers, and serving refreshments and meals
  • distributing reading material, pillows, blankets and other amenities for the comfort of passengers

Alternative Titles

  • Cabin Crew

Specialisations

  • Cabin Supervisor (Aircraft)
  • Crew Attendant (Air Force)

Related Occupations

Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.

Training Pathways

One course found.